Bet Selector Payment Page

Things You Should Know Before Paying. . .

If You Need Help: If you have any problems viewing or using this web page or any related question about our program or how to pay for it then please email, telephone or write to us using the contact details provided at the foot of this web page.

Payment Reference Number: You must use a Reference Number provided by us to order. To be allocated a Reference Number or confirm one previously provided to you, just send us an email.  (When using the National Secure Internet Payment Service it will be referred to as an Invoice Reference Number).

Merchant Details: The merchant name reported on credit card transactions is Bet Selector (reflecting the new name we have introduced for our program). Our physical address is 66 Sutherland Street Kingscliff and fixed line phone number (02) 66740945. These details can be confirmed from the Australian White Pages Telephone Directory but please note we prefer you use our postal address and mobile phone number as given at the end of this web page.

Payments are in Australian Dollars: All prices are in Australian Dollars and all payment transactions are processed in Australian Dollars.

Program can only be used on Australian and New Zealand races: Our program can be used on any Windows based PC anywhere in the world but it can only be used to analyse form for Australian and New Zealand gallops races and such form must be purchased from an Australian based form provider supported by our program - for example a $55 a month subscription from www.bestform.com.au. Prices quoted include Australian GST. Tax Invoices are available on request and our ABN is 45 648 237 131.

System Requirements. The program requires Windows XP or higher, an internet connection and a screen resolution of at least 1024 by 768.

Delivery of Program: Both the program and installation/operating instructions are downloadable off the Internet. If you make a successful payment using the above secure Internet credit card payment facility you will automatically be transferred to the download page. If you order by any other means we will email you the instructions on how to get to the download page. The program is around 2.0mb and typically takes 6 to 8 minutes to download (at 56,000bps).

Password Protection: The first time you run the program it will display a number unique to your computer and ask for a password to be entered. By simply telephoning or emailing us with the displayed number we will allocate the required password either straight away if by phone or within a matter of hours if by email (might be slightly longer outside business hours). Provision of a password is subject to your payment being confirmed (see below). Note that if you change computers or hard disks, a new password will be required and these are provided at no additional charge (be aware hard disk reformatting and installation of some disk compression/partitioning programs that make the disk appear to be different to the program may also result in a new password being required).

Payment Confirmation: If you make a successful payment using the above secure Internet credit card payment facility we will be advised immediately via email of your payment even if after hours (you will also get an email confirmation in addition to an on-screen receipt displayed when you make the payment).

Cancellation/Refunds: If through accident or change of mind you decide you would like to cancel your payment or reduce it and apply the reduced amount to a cheaper purchase, we may allow this if you have not yet requested and been allocated a password for the program. If however you have paid for the program, downloaded the program and asked for and been allocated a password for the program, then refunds will not be given. The only exception would be if we were required to provide a refund by law for example under Trade Practices law if we misled you by telling you the program did something which it didn't. Note: We take particular care in regard to describing what our program does and expect prospective purchasers to take the same care when making their decision to purchase.

Paying More Than Once During The Same Day: Please note that the National Secure Internet Payment Service won't let you use the same Customer Reference Number more than once in the same day.

Credit Card Security: The National Secure Internet Payment Service uses industry standard Secure Socket layer 128-bit encryption technology to secure your credit card details when transmitted over the Internet. Your credit card and other details are stored on a server located at the National Australia Bank behind a secure firewall and only accessible by authorised Bank personnel (even merchants like Capital Information Services don't get to see your card details).