Bet Selector Support Pages
This page contains Bet Selector support information for
Bet Selector program owners. For more information, existing and prospective program owners are directed to
the links at the top of this page and in particular the
Help File.
Frequently Asked Questions
Below are lists of Frequently Asked Questions (and answers).
They are grouped into Getting Started, System Selector and Technical
categories.
Getting Started FAQ
- How do I download form? Just select the appropriate option off
the pull down Import menu, for example “Download BestForm Form Files” if you
have a $55 a month subscription at
www.bestform.com.au
- How do I view past Ratings Tables and Selection Polls? Go into
Price Predictor off the pull down Run menu and then select “View/Print HTML
Form” or "View/Print Extra Form". Then use the left had drop down list to
change to the Selection Poll and ratings Tables pages. Note you can view the
same thing online without using the program if you are a subscriber at
www.bestform.com.au
- How do I view more than 10 past starts? To see more than 10 past
starts per horse go into Price Predictor off the pull down Run menu and then
select “View/Print HTML Form” or "View/Print Extra Form" (note you can also
see form for all horses on one browser page).
- How do I view ratings? Go into Price Predictor off the pull down
Run menu and select “View/Print HTML Form” or "View/Print Extra Form". Then
use the left had drop down list to change to the “Ratings Tables” pages.
Note you can view the same thing online without using the program if you are
a subscriber at
www.bestform.com.au
- What are the three columns of ratings? The first column of
ratings, Bet Selector’s “Base ratings”, are the program’s original ratings.
Next come the Better ratings which are more class based and pick slightly
better priced winners and then come the Plus ratings which are more
consistency based. Note that each group of ratings has two columns – one
with the actual rating and another with a rated price.
- How do I pick the top rated horse? The quickest way to pick the
top rated horse is to scan to the end of the ratings tables column where you
will see the three TAB numbers of the top, second top and third top rated
horses. Note the top horse is also the horse with the highest rating and
shortest rated price.
- What is an overlay? An overlay is a horse where the price
available in betting is “over” the rated price. It is very important that
when backing top rated horses you only back them when they are overlays.
This way your winnings should exceed your outlays (they won’t if you bet
horses “under the odds”).
System Selector FAQ
- How do I enter systems? Go into System Selector off the pull down
Run menu and click the “Add Blank System” button, then click the “Edit
System Rules” button. Then enter only the rules you wish to apply making
sure everything else is left as is.
- How do I run systems? Just make sure the system is selected and
click the “Test System” button, then select a date range on the pop up
dialogue – or for one date set the start and end dates to the same date.
Then click the Start button. When finished close the dialogue and click the
“View Last System Test” button to see the selections.
- How do I download TAB Results? There is an option for this off
the pull down File menu (the one when you first start up the program before
you go into other menus). Once you do this you can see profit and loss
results for systems run over past months (if you don’t then try ticking the
“Force Results Checking” checkbox when system testing).
- How do I set up a system
to pick the top selection poll horse? Details on how to do this
(Platinum Plus version only) can be found at
Selection
Poll System.
Technical FAQ
- How do I fix Unzip problems? Bet Selector supports automatic unzipping of file downloads
provided you have Windows XP or higher. On
a few computers this may not work - usually because Windows has
not associated the correct program with the VBS script file used
to access the compressed folders features of Windows. You can check for this
problem by going into Folder Options via Control Panel and
selecting File Types and scrolling down to the VBS file type.
VBS file properties should say these files open with "Windows
Based Script Host". If not then search for the file WSH.INF,
right mouse click it and select Install off the pop up menu.
- How do I fix Cyberhorse Import Problems? If you get an error box pop up while importing meetings it
is likely that a meeting has become corrupted during the
download or unzip process. If the message persists then you should try the
separate unzip and import options (both Punter and Pro Punter) off the pull down Import menu. Then Explore your TVF
folder and delete any zip files in it. Finally,
Explore the FORM and TVFX subfolders and remove any files in
them.
- How do I avoid problems in Vista? If using Vista it is
recommended you install and run Bet Selector as an Administrator (using the
actual administrator account is preferable to using a user account that is
part of an administrator group).
- How do I fix a "can't install SOAP object" error in Race TAB Live? If you get a message to the effect when downloading
data from Tabcorp, then you will need to
install the Microsoft SOAP Toolkit version 3 which you can do by
clicking
here (or search for Soap
Toolkit 3 in Google).
- What do I do if my password is not accepted? If your password is
not accepted when you go to "Update Password" off the pull down FILE menu
then first check the code you sent us has not changed (if it has, email us
the new code for a new password). If the code is correct and you are sure
you have entered the password sent to you for that code then check the date
of the program via "About" off the pull down HELP menu (if the date is more
than one to three months old then download and run the install program
again). Also try deleting the PASSWORD.PPW file from your Price folder and
then re-enter your password.
- How do I transfer Bet Selector to another computer? First copy
the entire Price folder from the old computer to the new computer making
sure to include all files in Price, all subfolders and all files in each
subfolder (this step is essential if you want to keep all your past meetings
and systems). Then just download and run the install program again (and
remember to email in the new code for a new password).
If you have a question that is not answered by the above FAQs then email us
at info@capitalinfo.com.au
For a free info pack including two free racing systems and a
free demo version of Bet Selector just send an email with the word
"free" in the subject line to
demo@capitalinfo.com.au
